Legal

Privacy Policy

The short, honest version of how we handle your information. Last updated August 2026.

What We Collect

When you use this website, we may collect your email address (if you join our newsletter), the details you share in inquiry forms, and anonymous analytics about how the site is used. Online orders and payments are processed by our third-party ordering partner, which has its own privacy policy.

Analytics & Cookies

We use Google Analytics (GA4) to understand how people find and use the site. Analytics cookies are only set after you accept them through our cookie banner. You can decline or change your choice at any time.

How We Use Your Information

To reply to catering, cake, and event inquiries.
To send our newsletter (only if you sign up — unsubscribe anytime).
To improve the website and understand what's popular.

What We Never Do

We never sell your information, and we don't share it with anyone except the service providers that help us run the site, ordering, and email.

Our Commitment

Ugly Duckling aims to meet WCAG 2.2 Level AA across this website: semantic structure, keyboard navigation, skip links, descriptive alt text, sufficient color contrast, and readable type sizes.

Our Space

Our dining room at 246 Danforth Street is on the ground floor. If you have questions about physical accessibility, call us at 207-536-1819 before your visit, and we'll make sure you're taken care of.

Feedback

Accessibility is ongoing work. If anything on this site is hard to use, tell us at info@uglyducklingmaine.com, and we'll fix it — that's a promise, not a formality.