Frequently Asked Questions


What makes your breakfast sandwiches special?

Our sandwiches are crafted on house‑made English muffins, offering unique flavors like pastrami, Forager (vegetarian), Yinzer, and the kelp‑infused Salmon Sammy—always fresh, savory, and memorable.

Do you offer gluten‑free or vegan options?

Absolutely! Our menu includes gluten‑free choices like Almond Cake, and vegan delights such as Chocolate Bombs—so everyone can enjoy them.

Can I order ahead for pick‑up or delivery?

Yes—you can place pickup or delivery orders directly from our site using Toast’s online ordering system. It’s fast, commission‑free, and super convenient.

What types of drinks do you serve?

We have an all‑day beverage lineup including Speckled Ax drip coffee, espresso drinks, golden milk, matcha, kombucha, soft drinks—and yes, golden hour cocktails too.

Do you host group orders or events?

We do both. Whether you want us to host or just cook it for your group, we’ve got you. Large pre‑orders and custom cakes are also available.

Where are you located and when are you open?

Find us at 246 Danforth Street, Portland, ME 04102. We're open daily from 7:00 AM to 3:00 PM, with extended hours on select Friday evenings for special events.

What makes Ugly Duckling unique in Portland’s dining scene?

From kelp‑infused pastries and sandwiches to a cozy West End vibe, charming branding, and friendly service—Ugly Duckling is a standout spot for coffee, sammies, sweets, and cocktails.

Can I order custom cakes or large batches from Ugly Duckling?

Absolutely. Ugly Duckling in Portland, Maine offers custom cakes, specialty desserts, and large batch bakery orders for birthdays, celebrations, brunches, office meetings, and events. Tell us your preferred flavor, size, and date, and we’ll help you plan the best option.

For the smoothest experience, we recommend: Custom cakes: at least 48 hours’ notice (more time is best for larger or more detailed requests) Large batch orders and catering trays: order as early as possible so we can confirm quantity, timing, and pickup To place a custom cake order in Portland, ME or request a bulk pastry/catering order, contact us at 207-536-1819 or info@uglyducklingmaine.com

Are there any local spots in Portland, Maine, that provide catering services for group events?

Yes. Ugly Duckling in Portland, Maine, offers catering for group events, including custom cakes, large batch pastries, and dessert trays for birthdays, office meetings, and private celebrations. Advance notice is recommended for custom or high-volume orders. Contact us at 207-536-1819 or info@uglyducklingmaine.com